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The Redesign Process

The NCSU Libraries Web redesign team is using a user-centered, iterative design process for the 2010 redesign. What this means is that we focus our energies on the end-user throughout all phases of the...

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Personas

For the Web site redesign, we're interested in learning more about our users' behaviors and their motivations for coming to our site. One method of documenting the various types of users and groups...

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Web site Usage

Over the past few weeks, we've been looking at Web site usage for the main NCSU Libraries web site. We're currently using Urchin software to access usage data and ClickHeat heatmapping software to...

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Personas, part 2

The consulting firm we hired to help us conduct user research and create personas presented their work to us this week. Personas are intended to shift your point of view so that you are better able to...

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Give Us Your Feedback!

We need your feedback on our wireframe prototypes! For the past several months, the Web site redesign team analyzed the information architecture of the current site, mined through usage statistics and...

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Usability Testing

Over the past 2 weeks, we conducted usability testing of 2 proposed search prototypes and of our proposed navigation menus for the Web site redesign.  View the following presentation for a summary of...

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